What This Policy Covers On Your Account
This policy explains what we collect when you open an account, fund it through bKash, Nagad or Rocket, and play across our slots, live tables or sportsbook. We record your registration details, the mobile number tied to your wallet, transaction references from each deposit and withdrawal,
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and basic device information such as whether you're accessing through a browser or the mobile app. None of this is sold; it's used to verify your identity when you request a payout, confirm a Rocket or Nagad transfer matches the account holder, and keep your session
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secure when you log back in from a different device. Players in Dhaka and across other eligible regions see the same handling standard — we don't run a lighter version of this policy for any city or wallet type. Because access to gambling-related services depends on
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where you're connecting from, what we can lawfully process still depends on your local law and eligible region; we don't claim one legal position applies everywhere. If you close your account, we keep transaction records only as long as needed to resolve an open dispute or
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verification request, after which standard retention limits apply. You can ask our support desk what's attached to your account at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.